Privacy Policy Rush88 –
Our Commitment to Protecting Your Data

When you register and use the rush88 platform, we collect several categories of information to provide you with a secure, seamless, and personalised experience. This data collection is carried out transparently and only for legitimate purposes.

The information we collect is used exclusively for the purposes stated in this policy. rush88 will not use your data for unrelated purposes without obtaining your consent first.

• Identity Verification (KYC): Ensuring every user is a real individual who is eligible to use the platform.
• Transaction processing: Managing deposits, withdrawals, and all financial transactions securely and accurately.
• Account security: Detecting and preventing suspicious activity, unauthorized login attempts, and fraud.
• Customer Support: Enabling our team to recognize and assist you more quickly when you contact us.
• Service improvement: Analyzing usage patterns in aggregate (not individually) to enhance the user experience.
• Important communications: Sending notifications related to your account, security, and relevant terms updates.
• Legal compliance: Meeting the reporting and compliance requirements mandated by the relevant authorities.

For marketing and promotional purposes, we will only contact you through the channels you selected during registration. You may withdraw consent for marketing communications at any time through your account settings.

Rush88 maintains a strict policy on user data sharing. As a general rule, we do not share your personal information with any third parties. However, there are limited situations where data sharing is necessary and legally justified.

We only share data in the following situations:

• Integrated service providers: Technical partners such as payment processors and gaming software providers who help us operate the platform. They are bound by strict confidentiality agreements.
• Legal requirement: When required by a court order, regulatory body, or authorised law enforcement agency.
• Fraud prevention: With other platforms integrated into industry-wide fraud prevention systems to protect the entire player ecosystem.
• Your Consent: In any other situation where you have provided explicit written consent.

We continuously invest in best-in-class security infrastructure and practices to ensure your data is protected at every stage — whether in transit, during processing, or in storage.

• Data-at-Rest Encryption: Sensitive data stored in our database is encrypted using the AES-256 algorithm.
• Strict access control: Only staff with specifically granted permissions can access user data, and every access is recorded in an audit log.
• Regular Security Testing: We conduct regular penetration testing and security audits by independent experts.
• Two-factor authentication: User accounts are protected with two-factor authentication options for an added layer of security.
• Incident response plan: We have clear procedures in place to respond swiftly should any security incident occur.

While no system can guarantee 100% absolute security, Rush88 is committed to taking all reasonable and practical steps to protect your data from unauthorised access, modification, or disclosure.

Rush88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.

• Essential cookies: Required for core platform functions such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled.
• Performance cookies: Helping us understand how users interact with the platform so we can improve existing features.
• Preference cookies: Saving your preferences such as interface language and display settings so you do not need to reconfigure them each time.

We do not use third-party cookies for advertising purposes that track your activity outside the rush88 platform. The tracking technologies we use are solely to improve the experience within our own platform.

Rush88 recognises and respects your rights regarding personal data. You have the following rights, which can be exercised at any time by contacting our support team:

• Right to access: You may request a copy of all personal data we hold in relation to your account.
• Right to rectification: If any of your information is inaccurate or outdated, you may request that we update it.
• Right to erasure: Under certain circumstances, you may request the deletion of your personal data from our systems.
• Right to object: You may object to the processing of your data for specific purposes such as marketing communications.
• Right to data portability: You may request your data in a machine-readable format for transfer to another service.
• Right to withdraw consent: Where data processing is based on your consent, you may withdraw that consent at any time.

Rush88 retains your personal data for as long as your account is active or as long as necessary to provide the services you have requested. After account closure, we retain certain records for a defined period to meet legal and regulatory requirements.

• Financial Transaction Records: Retained for a minimum of 7 years from the transaction date for financial compliance purposes.
• Identity verification information (KYC): Retained for 5 years after account closure to fulfil anti-money laundering (AML) requirements.
• Support communication logs: Retained for 2 years for historical customer service reference.
• Cookie and session data: Active sessions time out automatically after a defined period of inactivity; performance cookies are deleted after 13 months.
• Marketing data: Deleted immediately upon withdrawal of your consent to receive marketing communications.

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please do not hesitate to contact our team. We are committed to providing accurate and thorough responses within a reasonable timeframe.

You may contact the rush88 Data Privacy Officer via:

• Email: [email protected] — for all privacy and data protection enquiries.
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon at the corner of the platform.
• Help Centre: Visit the page FAQ us for answers to frequently asked questions about privacy.

This privacy policy may be updated from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated to you via email or in-platform notification before taking effect.